Politique d’expédition
Last updated: August 19, 2026
1. Where We Ship
We currently ship to the following countries:
- United States (including Washington D.C.)
- Canada
- United Kingdom
- Netherlands
- Australia
- New Zealand
We do not ship to freight forwarders. If your country is not listed above, we are not able to deliver to you at this time.
Within the United States, we are able to deliver to PO Boxes and to APO/FPO/DPO military addresses. Delivery to those addresses is handled by USPS and may take longer than the estimates below.
2. Free Standard Shipping
Standard shipping is free on every order, with no minimum purchase. No shipping charge is applied at checkout.
3. Order Processing
Orders are processed Monday through Friday, excluding U.S. public holidays. We aim to prepare and hand your order to the carrier within 1 to 3 business days of receiving it.
Orders placed after 12:00 PM ET, or on a weekend or holiday, begin processing the next business day. During launches, sales and peak periods, processing may take longer — we will let you know if that is the case.
Payment authorization and address verification must be complete before an order is released for fulfillment. If our fraud screening flags an order, we may contact you to confirm details before shipping.
4. Delivery Times
Once your order ships, standard delivery takes an estimated:
- United States: 5 to 10 business days
- Canada, United Kingdom, Netherlands, Australia, New Zealand: 6 to 12 business days
Delivery times are estimates, not guarantees. The total time to receive your order is the processing time plus the delivery time. Transit times are controlled by the carrier and may be affected by weather, carrier backlogs, customs processing, holiday volume and other events outside our control.
5. Customs, Duties & Import Taxes
Orders shipped outside the United States may be subject to import duties, customs fees or local taxes. Where these amounts are calculated and collected at checkout, you will not be asked to pay anything further on delivery. Where they are not collected at checkout, they may be charged by the carrier or local customs authority before or upon delivery, and are your responsibility.
International orders may also require customs clearance, which can add a few days to the delivery estimates above.
6. Tracking Your Order
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. Please allow up to 48 hours for tracking to show its first scan — a number that is not yet active usually means the carrier has not scanned the package into its network.
If your tracking has not updated for more than 5 business days, contact us at contact@stantonandsons.com and we will open an inquiry with the carrier.
7. Multiple Shipments
If your order contains several items, we may ship them separately at no extra cost to you. You will receive a separate tracking number for each shipment.
8. Address Accuracy
You are responsible for providing a complete and accurate shipping address. Please double-check apartment, unit and suite numbers before completing checkout.
We cannot change a shipping address once an order has entered fulfillment. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you and can either reship it once you provide a corrected address, or refund the order less any shipping costs we incur. Repeated reshipments may be subject to a shipping charge.
9. Delivered but Not Received
If tracking shows your order as delivered but you cannot find it:
- Check around your property, with neighbors, and with anyone else at your address;
- Look for a carrier notice or a safe-place delivery photo;
- Wait 2 to 3 days — carriers sometimes scan a package as delivered slightly early.
If it still has not appeared, contact us within 7 days of the delivery scan and we will open a claim with the carrier. Please note that where a carrier confirms delivery to the address you provided, we cannot guarantee a refund or replacement for a package that is subsequently lost or stolen.
10. Damaged in Transit
If your order arrives damaged, keep the packaging and contact us at contact@stantonandsons.com within 7 days of delivery with your order number and photos of the item and the outer box. We will arrange a replacement or a full refund at no cost to you.
11. Lost Packages
A package is generally considered lost if tracking has shown no movement for 15 business days after dispatch. Contact us and we will file a claim with the carrier and, once the claim is confirmed, reship your order or issue a refund.
12. Taxes
For orders shipped within the United States, applicable state and local sales tax is calculated at checkout based on your shipping address and is shown before you confirm payment. For international orders, any VAT or equivalent tax collected at checkout is shown before you confirm payment; see Section 5 for duties and taxes that may be charged on import.
13. Changes to This Policy
We may update this Shipping Policy at any time. The version posted on this page at the time you place your order applies to that order.
14. Contact
Stanton & Sons LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Email: contact@stantonandsons.com